Superior Products Warranty Claims Instructions

All warranty claims must be submitted to Superior Air Parts and must comply with these instructions. Failure to comply may result in your claim being returned or denied.

1. A warranty claim must be submitted within thirty (30) days of discovery of the warrantable condition. The completed claim and all items requested for investigation must be returned to Superior Air Parts. All inquiries regarding claim status must be directed to Superior Air Parts.
2. This warranty claim form, or any special form specified in a Superior Service Letter or Bulletin, must be fully completed. Provide as much detail as possible. Incomplete submissions may result in delays or denial of the claim.
3. The warranty claim form and all parts claimed that are not repairable or reusable must be returned to Superior Air Parts. All parts related to the claim must be retained until the claim is finalized. Parts returned with an approved claim will not be returned to the customer.
4. A copy of the engine logbook entry showing the date placed in service, along with a copy of the original invoice from Superior Air Parts to the first purchaser, must be included with the claim.
5. Specifics on the claim form:
   1. The complete part number, part description, and the actual cost of the part used in the repair must be stated. Reimbursement will not exceed the claimant’s cost for parts.
   2. Serial numbers must be provided for all serialized components (e.g., cylinders, camshafts). Cylinder serial numbers are located on the mounting flange. Refer to applicable Service Letters if needed.
   3. Labor must be itemized as total hours multiplied by the posted shop labor rate and supported by an invoice showing labor hours and hourly rate. Labor reimbursement follows applicable OEM allowances such as Lycoming SSP-875 (current revision). Flat-rate billing is not accepted. Consumables, shop supplies, taxes, engine removal/installation, travel, and subsistence are not covered. Additional time beyond standard OEM allowances may be considered for troubleshooting and operational checks. Any additional parts replaced must be Superior Air Parts part numbers and require prior approval.
   4. Invoices supporting outside repairs and freight charges must be submitted with the claim.
   5. Upon review of the completed claim, Superior Air Parts will issue an RMA or warranty claim number with instructions.
   6. A copy of the claim form and RMA (if provided) must be included in the return shipment. Missing documentation may delay processing.
   7. Email the completed claim form to productsupport@superiorairparts.com to obtain an RMA or authorization number.

Please click the file below. Print and complete this form in full then email to productsupport@superiorairparts.com. 

Warranty Claim Form